Privacy Policy
This Privacy Policy describes how Minivine (the "Site", "we", "us", or "our"), operated by 26Digi Studio LLC, collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from minivine.co (the "Site") or otherwise communicate with us.
Information we collect
When you visit the Site, place an order, or contact us, we may collect: contact details (name, shipping and billing address, email, phone number), order information (items purchased, personalization text, payment confirmation; card details are processed by our payment providers and never stored by us), account information if you create one, customer support messages, and usage data collected automatically through cookies and similar technologies (IP address, browser, pages viewed).
How we use it
We use personal information to process and deliver orders, email previews and shipping updates, provide customer support, prevent fraud, comply with legal obligations, and, if you opt in, send marketing emails that you can unsubscribe from at any time.
Cookies
Our Site runs on Shopify and uses cookies that are necessary for the store to work (cart, checkout) and, with your consent where required, analytics and advertising cookies. You can control cookies through your browser settings. For more information see Shopify's cookie policy.
Who we share it with
We share personal information only as needed to run the store: Shopify (hosting and checkout), payment providers (PayPal, Shopify Payments), our production and shipping partners (name, address, and personalization text needed to make and deliver your order), email and analytics providers, and authorities when required by law. We do not sell your personal information.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or port your personal information, and to object to or restrict certain processing. You can exercise these rights through the Shopify Privacy Portal or by emailing support@minivine.co. We may need to verify your identity before responding.
Retention
We keep order records for as long as needed to fulfil your order and meet tax and legal obligations, then delete or anonymize them.
Children
The Site is not intended for children under 16, and we do not knowingly collect personal information from children.
Changes
We may update this policy from time to time; the latest version is always available on this page.
Contact
For questions about privacy, please contact us:
Minivine, operated by 26Digi Studio LLC
1209 Mountain Road Pl NE Ste N, Albuquerque, NM 87110, United States
Phone: +1 (940) 604-7250 (Monday to Friday, 9am to 5pm Mountain Time)
Email: support@minivine.co
Terms of Service
These Terms of Service ("Terms") govern your use of minivine.co (the "Site") and any purchase you make from Minivine, operated by 26Digi Studio LLC, 1209 Mountain Road Pl NE Ste N, Albuquerque, NM 87110, United States. By using the Site or placing an order you agree to these Terms.
Orders and pricing
All prices are in US dollars. Shipping is shown at checkout before you pay. We reserve the right to refuse or cancel an order (for example, suspected fraud, pricing error, or content we cannot produce); if we cancel, you receive a full refund. A contract is formed when we send the order confirmation email.
Personalization
You are responsible for the accuracy of names, dates, and other text you enter. We email a stitch preview within 24 hours and nothing is produced until you approve it; if we do not hear back within 72 hours the preview counts as approved, as stated on each product page. You confirm that you have the right to use any text or image you submit and that it does not infringe anyone's rights or contain offensive content. We may decline personalization requests at our discretion.
Shipping, returns and refunds
Shipping times and costs are described in our Shipping Policy. Problems with an order are handled under our Refund Policy.
Payment
We accept PayPal and major credit or debit cards through Shopify Payments. Payment is processed by those providers; we never see or store your full card number.
Intellectual property
All designs, text, and images on the Site belong to 26Digi Studio LLC or its licensors and may not be copied or used commercially without permission. Product photos are for illustration; slight variations in color and placement are normal for made-to-order goods.
Limitation of liability
To the fullest extent permitted by law, our liability for any claim relating to an order is limited to the amount you paid for that order. Nothing in these Terms limits rights you have under applicable consumer law.
Governing law
These Terms are governed by the laws of the State of New Mexico, United States, without regard to conflict-of-law rules.
Changes
We may update these Terms; the version posted on the Site at the time of your order applies to that order.
Contact
Minivine, operated by 26Digi Studio LLC
1209 Mountain Road Pl NE Ste N, Albuquerque, NM 87110, United States
Phone: +1 (940) 604-7250 (Monday to Friday, 9am to 5pm Mountain Time)
Email: support@minivine.co